Delete your Hangry Fellas account

Last updated: 13 November 2026

You can delete your Hangry Fellas account at any time.

Delete it in the app

Go to Profile → Delete account.

The app shows your points balance before you confirm. A request made from the app takes effect immediately.

If you can't use the app

Email Hangry.foodltd@gmail.com from the email address on your account.

We complete requests made by email within one month, and we may ask you to confirm the request comes from you.

What is deleted

Straight away:

• your name
• your email address
• your sign-in details, including your password if you added one, and any record of wrong passwords
• your date of birth (and any earlier birthday), if you gave it
• your phone number, if you gave it
• your marketing preferences, offers by SMS included
• your push notification tokens and notification switches

No more notifications are sent to you. Your member number, QR code and referral code stop working.

Your consents are withdrawn. If you had agreed to marketing or to offers by SMS, we record that you withdrew it when you deleted your account. The record of your consents is kept as our Privacy Policy explains.

Your Wallet pass stops working, if you added one:

• A Google Wallet pass is deactivated, and your name, QR code and member code are removed from it, usually within minutes.
• An Apple Wallet pass can't be reached by us once it's on your phone. It stays there until you remove it, but it no longer works: at the counter it shows as a deactivated account.

What you lose

• Unspent points are lost.
• Deleted accounts can't be restored.
• A pending referral reward is cancelled, whether you were the one referring or the one referred.

What we keep

• The record of your past transactions, points and tier changes, and of the notifications we sent you (which kind, when, the outcome, and the points figure or offer text it carried), in de-identified form. It is kept without your name, contact details or notification token, for fraud prevention and to keep our business records accurate. It can't be linked back to you through the app.
• A fingerprint of your email address. It is scrambled and one-way, so it can't be turned back into your email. We use it only to recognise a returning email at sign-up, so the welcome meal can't be claimed twice. You can still create a new account; it just won't receive the welcome meal again.
• A record that your phone has claimed a welcome meal, if you received one. On Android it is a one-way fingerprint of the app's device ID; on iPhone and iPad it is a flag held by Apple. It is used only to stop the welcome meal being claimed again on that phone.

For everything else about how we handle your data, see our Privacy Policy.